Privacy Policy

Last updated: 24th June 2026

Square Bracket Software Ltd (company number 7759113), registered at 20-22 Wenlock Road, London, N1 7GU, is the data controller for the personal data described in this policy. We are committed to handling your data responsibly and transparently.

By using our website or apps you agree to the collection and use of information as described here.

1. What Data We Collect

We may collect the following types of personal data:

  • Contact information — your name and email address, if you contact us directly.
  • Payment information — billing details when you purchase a subscription or service. We do not store card numbers; these are handled by Stripe.
  • Usage data — pages visited, time spent, and device information collected automatically via Google Analytics.
  • Technical data — IP address, browser type, and operating system, collected by our hosting provider and analytics tools.

2. How We Use Your Data

We use your data to:

  • Provide and improve our apps and website.
  • Process payments and manage subscriptions.
  • Respond to your enquiries and support requests.
  • Detect and prevent fraud.
  • Comply with our legal obligations.

3. Lawful Basis for Processing

We process your personal data under the following lawful bases as defined by UK GDPR and EU GDPR:

  • Contract — processing necessary to fulfil a purchase or subscription.
  • Legitimate interests — analytics and security monitoring that do not override your rights.
  • Legal obligation — where we are required to retain data by law.
  • Consent — for cookies and analytics where required. You may withdraw consent at any time.

4. Third-Party Services

We use the following third-party services that may process your data:

  • Google Analytics — we use Google Analytics to understand how visitors use our website. Google may receive your IP address and usage data. We do not share personally identifiable information with Google. See Google's Privacy Policy.
  • Google AdSense — we display ads in our apps via Google AdSense. Google's SDK may access your IP address and device identifiers. See Google's Privacy Policy.
  • Stripe — we use Stripe to process payments. Stripe receives your payment details, email address, and IP address. We do not store your card details on our servers. See Stripe's Privacy Policy.
  • Render — our website is hosted on Render, whose servers may process your IP address and request data as part of normal web hosting. See Render's Privacy Policy.

5. Cookies

  • We use cookies to understand how visitors use our site and to keep you signed in to your account where applicable.
  • Google Analytics uses cookies to track page views and user behaviour. You can opt out using the Google Analytics Opt-out Browser Add-on.
  • You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

6. Data Retention

  • We retain personal data only as long as necessary for the purposes described in this policy, or as required by law.
  • Server logs are retained for a maximum of 28 days.
  • Payment records are retained for 7 years to comply with UK tax law.
  • You may request deletion of your data at any time (see Your Rights below).

7. International Transfers

Some of our third-party providers operate outside the UK and European Economic Area (EEA). Where data is transferred internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK ICO or European Commission.

8. Your Rights

Under UK GDPR and EU GDPR, you have the right to:

  • Access — request a copy of the personal data we hold about you.
  • Rectification — ask us to correct inaccurate data.
  • Erasure — ask us to delete your data where we no longer have a lawful reason to hold it.
  • Restriction — ask us to limit how we use your data in certain circumstances.
  • Portability — receive your data in a structured, machine-readable format.
  • Object — object to processing based on legitimate interests.
  • Withdraw consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, email us at support@squarebracketsoftware.com. We will respond within 30 days. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ico.org.uk) or your local data protection authority.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website or apps after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this policy or how we handle your data, please contact us at support@squarebracketsoftware.com.